Packing & quality checks
At Streetsole Boutique, every order is handled with the utmost care. Once your order is confirmed, your sneakers are carefully packed and shipped either in a protective safety box or with secure bubble wrapping to ensure they arrive in excellent condition.
Before dispatch, we share Quality Check (QC) photos and/or videos of the exact pair being shipped only if the customer ask for it. This helps ensure complete transparency and allows you to verify the product before it leaves our facility.
An issue with your order
In the rare event that the product you receive is different from the pair shown in the QC photos or videos, or if there is an issue on our end that leaves you unsatisfied, we take full responsibility.
In such cases, we will arrange for
A replacement of the product, or
A refund, depending on the situation and customer preference.
Our goal is to provide a trustworthy and transparent shopping experience, and we are committed to resolving any genuine issues quickly and fairly.
Contact us within 3 days
For return or exchange requests, please contact our support team within 3 days after receiving your order.
Talk to us.
Questions about a pair, an order or these policies? Our team can help.
Contact on WhatsApp